Driving advice Car accident insurance claims "
Contact your insurer
Make sure you tell your insurer about the car accident as soon as you can. Failure to do so within the time period set out in your policy may invalidate your cover - leaving you with a big bill to pay.
Make sure you check the wording of your car insurance policy carefully as these time periods can be anything from 2 days to 2 weeks after the accident.
Always inform your car insurance company about an accident - even if you don't want to make a claim .
Information on other drivers
If the car accident involved another vehicle you will need to provide your insurance company with details of the other driver. Try to provide:
- vehicle registration of the other car
- name of the other driver
- address of the other driver
- telephone number of the other driver
- car insurance company details of the other driver.
The immediately after an accident page of this guide has a list of information to collect from the scene of a car accident.
Include any photos you took at the scene of the accident
Details of the accident
You will also need to give your insurance company as much information about the accident as possible. Use sketches to help explain what happened and include any pictures you took at the scene of the accident.
Also provide the contact details of any witnesses to the accident.
What happens next?
If you want to continue with your claim, your insurance company will let you know what you need to do.
If other people were involved in the accident, your insurance company will contact the insurance companies of the other people and they will resolve the claims.